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Plaza Events Group, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.plazaeventsgroup.com (the “Site”) and when you engage our corporate travel and event services.

By using our Site or services, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

 

1. Information We Collect

We collect information in several ways to provide our event planning and travel services effectively:

A. Information You Provide to Us

  • Contact & Inquiry Forms: Name, company, email, phone number, job title, travel preferences, event details.
  • Booking Information: Traveler names, passport details, payment information, dietary restrictions, and emergency contacts (when required for group travel).
  • Business & Billing Data: Corporate billing addresses, tax IDs, or payment authorization details.
  • Communication: Any correspondence with us (emails, calls, chat messages).

B. Information Collected Automatically

  • Cookies & Analytics: IP address, browser type, device identifiers, pages visited, and time spent on the Site. (See our Cookie Policy for more details.)
  • Log Data: We collect standard server logs for security and troubleshooting.

C. Information from Third Parties

We may receive information from vendors, resort partners, or corporate clients coordinating travel for you (e.g., attendee lists, flight manifests, or travel preferences).

 

2. How We Use Your Information

We use personal information for the following purposes:

  • To plan and deliver corporate travel programs and related event logistics.
  • To communicate with you about inquiries, quotes, or bookings.
  • To process payments and manage invoices.
  • To improve our website, marketing campaigns, and client experience.
  • To send newsletters or promotional materials, only if you opt in.
  • To comply with legal obligations, contracts, and risk management requirements.

We do not sell personal data to third parties.

 

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

  • Performance of a Contract: When providing travel or event services you have requested.
  • Consent: When you voluntarily provide data or opt into communications.
  • Legitimate Interests: For analytics, security, and business operations.
  • Legal Obligation: To comply with applicable laws or regulatory requirements.

 

4. How We Share Information

We may share your information only as necessary with:

  • Trusted Service Providers: Resorts, airlines, cruise lines, DMCs (Destination Management Companies), and payment processors (e.g., Stripe, PayPal).
  • Technology Partners: Website hosting, analytics, CRM, and email marketing providers.
  • Legal or Regulatory Authorities: If required by law, subpoena, or to protect our legal rights.

All vendors are required to protect your information under confidentiality agreements or equivalent safeguards.

 

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described above, or
  • Meet legal, accounting, or reporting obligations.

When data is no longer required, we securely delete or anonymize it.

 

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion (“Right to be Forgotten”): Request deletion of your data, subject to legal or contractual limits.
  • Opt-Out: Withdraw consent from marketing emails or cookies at any time.
  • Data Restriction or Objection: Limit how your data is used in certain cases.

To exercise your rights, contact us at info@plazaeventsgroup.com.

 

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission (SSL), encryption, and restricted employee access.

 

8. International Data Transfers

Your information may be processed in countries outside your own (e.g., U.S. or E.U.). When we transfer data internationally, we use legally recognized safeguards such as Standard Contractual Clauses to ensure adequate protection.

 

9. Children’s Privacy

Our Site and services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided information to us, please contact us for removal.

 

10. Updates to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will post an updated version with a new effective date on this page and notify you via email or banner notice where appropriate.

 

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Plaza Events Group
Email: info@plazaeventsgroup.com